neo cloud: Always up to date, fail-safe, and flexibly scalable - Recording, analytics, and quality management as service from the ASC neo cloud - Services for contact centers, financial institutions, and public-safety organizations
Markets are in a permanent flux and the product cycles become increasingly shorter. Due to these challenges, more and more companies start to replace their traditional IT infrastructure with cloud services which can be adjusted flexibly to changing requirements.

ASC offers recording, analytics, and quality management as services from the cloud for contact centers, financial institutions, and public-safety organizations.

The neo cloud is ASC’s approach to a flexible provisioning model that allows service providers and system integrators to add features to their portfolio and expand their business as they grow.


ASC Cloud Services


 

With the ASC neo cloud, we offer you customized solutions tailored to your requirements which can be adapted flexible to changing demands.

Profit from an abundance of services that the ASC neo cloud brings as well as from many additional advantages that cannot be beaten.

There is a wide range of different packages you can choose from as well as individual services that can be added on top depending on your current needs.
 

neo cloud portfolio

ASC Cloud Portfolio
 

neo cloud benefits

ASC Cloud Benefits Flexible Deployment Secure Data Management Reseller Structure Excellent User Experience On-premise Integration Non-stop Operation
Flexible Deployment




Secure Data Management




Reseller Structure




Excellent User Experience




On-premise Integration




Non-stop Operation

 

neo cloud Packages

Package Voice Recording

Voice Recording

  • Voice & SMS recording
  • Encryption
  • Search & replay
  • Recording control
  • Reporting
  • Storage
  • Additional call data
Package UC Recording

UC Recording

  • Voice, SMS, chat & video recording
  • Screen recording
  • Encryption
  • Search & replay
  • Recording control
  • Reporting
  • Additional interaction data
Analytics Add-Ons

Analytics Add-On:
Quality Management

  • Evaluation of communication
  • eLearning / Coaching
  • Emotion detection
  • Transcription
  • Keyword spotting
Analytics Add-Ons

Analytics Add-On:
Compliance

  • Fraud Detection
  • Transcription
  • Encryption
  • Keyword spotting
Product Informationen
Additional Information